PRIVACY POLICY
This Privacy Policy describes how MOST WANTED MODE (the 'Site', 'we', 'us', or 'our') collects, uses, and discloses your personal data when you visit our Site, use our services, or make a purchase at mostwantedmode.com (the 'Site') or otherwise communicate with us regarding the Site (collectively referred to as the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as a user of the Services, whether you are a customer, website visitor, or another person from whom we have collected information under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the 'Last Updated' date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we collect (and have collected in the past twelve months) personal information about you from various sources as outlined below. The information we collect and use depends on your interactions with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Personal Data We Collect
The type of personal data we obtain about you depends on your interactions with our Site and your use of our Services. When we refer to 'personal data,' we mean information that identifies you, relates to you, or describes you, or that can be linked to you. The following sections outline the categories and specific types of personal data we collect.
Information We Collect Directly From You
Information you provide directly to us through our Services may include:
- Contact information, including your name, address, phone number, and email address.
- Order details, including your name, billing address, delivery address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security.
- Customer support information, including information you share in communication with us, such as when you send a message through the Services.
For some features of the Services, you may be required to provide us with certain information about yourself. You may choose not to provide this information, but in that case, you may not be able to use or access these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ('Usage Data'). This may include device information, browser information, network connection information, IP address, and other details about your interaction with the Services. We may use cookies, pixels, and similar technologies ('Cookies') to collect this Usage Data.
Information We Obtain From Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit card or debit card details, billing address) to process your payment, fulfill your orders, and deliver the products or services you requested, enabling us to perform the agreement we have with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we obtain from third parties is handled in accordance with this Privacy Policy. See also the section below, 'Third Party Websites and Links.'
How We Use Your Personal Data
Providing products and services. We use your personal data to provide you with the Services according to the agreement we have with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify processes your data as outlined in the Privacy Policy and Consumer Privacy Policy.
Marketing and advertising. We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and showing you ads for products or services. This may mean that your personal data is used to tailor the Services and ads on our Site and other websites.
Security and fraud prevention. We use your personal data to detect, investigate, or take action on potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login details secure. We strongly advise you not to share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communication and service improvement. We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to communicate with you, deliver effective services, and maintain our business relationship with you.
Cookies
Like many other websites, we use Cookies on our Site. Specific information about the Cookies we use to support our Shopify store can be found at https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and Services (including remembering your actions and preferences), to conduct analytics, and gain insights into user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can configure your browser settings to delete or reject cookies. Please note that deleting or blocking cookies may negatively affect your user experience and may cause certain Services, including certain features and general functionality, to not work properly or no longer be available. Additionally, blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your data. If you notify us of your preference via GPC, we treat such a signal as a valid request to opt-out of sharing/targeted advertising for the associated browser or device. And if we can link the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well. More information on Global Privacy Control can be found at https://globalprivacycontrol.org/. Aside from Global Privacy Control, we do not recognize any other 'Do Not Track' signals that may be sent from your web browser or device.
How We Disclose Personal Data
In certain circumstances, we may disclose your personal data to third parties for contract execution, legitimate purposes, and other reasons covered by this Privacy Policy. Such circumstances may include:
- With suppliers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide services and show ads to you. Our business and marketing partners will use your data in accordance with their own privacy policies.
- When you instruct us, request us, or otherwise consent to the disclosure of certain data to third parties, such as for product delivery or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest to operate a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have disclosed the following categories of personal data and sensitive personal information over the past 12 months for the purposes outlined above in 'How We Collect and Use Your Personal Data' and 'How We Disclose Personal Data':
| Category | Categories of Recipients |
|---|---|
| Identification data such as basic contact details and certain order and account information | Suppliers and third parties who perform services on our behalf |
| Commercial information such as order details, shopping, and customer support | Business and marketing partners |
| Internet or similar network activity, such as usage data | Business and marketing partners |
| Geolocation data such as locations determined by IP address or other technical measures | Affiliates |
We do not use or disclose sensitive personal data without your consent or for the purpose of deriving characteristics about you.
We have, over the past 12 months, 'sold' and 'shared' personal data (as defined under applicable law) for advertising and marketing purposes, as outlined below.
| Category of personal data | Categories of recipients |
|---|---|
| Identification data such as name, email address, and phone number | Business and marketing partners |
| Commercial information such as details about products or services purchased | Business and marketing partners |
| Usage data | Business and marketing partners |
Third-Party Websites and Links
Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with us or not managed by us, it’s important that you read their privacy and security policies and other terms. We make no guarantees and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information on such sites. Information you provide on public or semi-public locations, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation regarding its use by us or by a third party. The inclusion of such links on our Site does not imply approval of the content of such platforms or their owners or operators, except as stated in the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are the parent or guardian of a child who has provided us with personal data, you may contact us at the contact information below to request its deletion.
As of the effective date of this Privacy Policy, it is not our actual knowledge that we 'share' or 'sell' personal data of individuals under the age of 16 (as these terms are defined under applicable law).
Data Security and Retention
Please note that no security measure is perfect or impenetrable, and we cannot guarantee 'perfect security.' Additionally, the data you send to us may not be secure during transmission. We recommend against using insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal data depends on various factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or comply with other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the following rights regarding your personal data. These rights are not absolute and may only apply under certain circumstances, and in certain cases, we may deny your request, as permitted by law.
Right to access/know: You may have the right to request access to the personal data we hold about you, including details about how we use and share your data. Right to deletion: You may have the right to request that we delete the personal data we hold about you. Right to correction: You may have the right to request that we correct inaccurate personal data we hold about you. Right to portability: Under certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal data we hold about you and request that we transfer it to a third party. Right to restrict processing: You may have the right to ask us to stop or restrict the processing of your personal data. Withdrawal of consent: When we need your consent to process your personal data, you may have the right to withdraw that consent. Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our rejection.
You can manage your communication preferences by unsubscribing from promotional emails, and you can do so at any time by using the unsubscribe option included in the emails we send you. If you unsubscribe, we may still send you non-promotional emails, such as order confirmations, customer service messages, and notifications.
If you would like to exercise any of the rights outlined in this section, you can contact us at the details provided below. We may ask you to verify your identity before we can process your request, and we may refuse your request if we are not satisfied with the verification provided. Depending on your jurisdiction, we may charge a fee or deny certain requests. If we are unable to comply with your request, we will explain why we cannot do so.